Get People Talking About Your Brand!

Word-of-mouth referrals have always been the most trusted form of advertising for consumers. Today those referrals are happening online through social media and reviews. In the beginning, many companies were afraid of social media because people might say bad things about them online. Until they realized that people were already talking about them. Brands finally figured out that they needed to monitor these conversations, become better listeners, build trust and develop open, honest customer relationships. I'm glad [...]