Are you a self-confessed eBlast junkie?

How many times today have you opened your inbox and been extremely frustrated by the number of junk email messages you’ve received? Be honest, how many did you actually even read? Maybe a handful of them are from companies you’ve asked to hear from, but a majority are not and end up in the trash.

Eblasting can be a great way to market your business when done properly and sent to a specific email list. However, if your company spams others, you will devalue your brand and turn off potential clients.

Don’t put someone on your email list just because they gave you their business card at a networking function. Your email list should be made up of qualified and interested potential clients. The ideal email subscriber is one who opts-in themselves.

If you are a new company and do not yet have a mailing list, display at an industry trade show where you know your potential customer will be. Offer a giveaway or contest that requires them to put their business card into a drawing. Anyone who does this knows and understands that you’ll be adding them to your mailing list. You can also add a signup form on your website for potential clients to opt-in themselves.

Sending out a once a month or occasional email is sufficient. Any more than that and you may end up aggravating potential clients who may then opt-out of receiving your emails.

If someone does unsubscribe, for whatever reason, please do not keep sending them messages! And, don’t make it difficult for someone to unsubscribe. The other day, I wanted to opt-out of a particular newsletter and was sent to the company home page where I had to search out the option. I have also been asked to provide additional information about myself and my company to unsubscribe. Very annoying!

To be successful in terms of open rate, be creative in your message by including helpful tips, resources and information instead of just selling new services. People like to feel engaged and connected, so share announcements or news about your specific industry that they will benefit from. Encourage them to visit your website, office or call you directly so you step beyond and go deeper than the email itself.

Your copy should be short and to the point with a strong call to action so readers will respond to it. Make sure to reinforce your brand in the design of the eBlast which will help your recipient easily identify you. Write your eBlast to your target audience so they will understand and appreciate your content. No one likes to be spoken down to.

Creating a successful eBlast campaign means your emails will not only be welcomed, but also opened and read. Share with us some other tips and resources that you have found successful in developing your email campaign.

My friend is a web designer, can he also do my Search Engine Optimization?

seoMaybe, maybe not. My husband knows how to make really great sandwiches, but does that mean he should open a sub shop? We have talked about starting our own restaurant some day, but we both know that there is a lot more than just making a great sandwich to run a successful restaurant.

Consider this same analogy between a web designer and SEO (Search Engine Optimization) expert. Designers rarely understand SEO let alone know how to implement it into a website.  Believe it or not, an astonishing number of website designers don’t have a clue about what SEO even means!

As a website is created and built, there must be an understanding about how web spiders crawl through websites checking for backlinks, HTML coding, content/copywriting, navigation, loading of website pages, meta tags and so forth.

Trying to implement an SEO strategy after a website has already been created can be a time consuming and expensive task. Why, you ask? If SEO wasn’t initially designed into the site, chances are there will be many structural and major design issues that will need to be addressed and changed after the fact.

Looks can also be deceiving when trying to choose a web designer. A web design agency can have a beautiful portfolio, but that doesn’t mean you should consider them qualified to create your website and implement your SEO strategy? Flash video clips, heavy image sites and audio may actually damage your business in terms of search engine rankings and hinder the user experience.

The way a website looks is only one factor of its success. A website design must be SEO and PEOPLE (user) friendly by being quick to download, and easy to navigate. Remember our restaurant example? A restaurant can have the most charming ambience, but if the food and service are poor, it can undermine its success.

If all your web designer talks about are meta keywords and they do not mention anything about link building or site architecture, consider this a red flag! If they promise you first place search engine rankings right away, they are also misleading you. There is no easy or fast way and it takes time to rise in the search engine rankings.

Looking for and finding an agency/designer that can build an attractive website and really understands how to create powerful search engine friendly sites IS possible. Take your time and don’t be afraid to ask a lot of questions because it will definitely be worth your effort and time!

We’ve heard a lot of horror stories through the years about web developers, hosting companies and SEO firms. Anything you would like to share including SEO tips or advice?

Links are what hold ALL your SEO strategies together

Did you know that inbound links, which point to your website, are one of the most powerful ways of climbing search engine result pages! That’s right – every link to your site is seen by the search engines as a endorsement and builds upon the credibility and reputation of your website. The more people who promote your content (link to your site), the higher you get ranked.

Last week we discussed how web crawlers, web robots, or spiders are used by many companies (like Google, Yahoo etc.) to collect, catalog, index, and return information about your website. The key to a higher ranking is to create targeted content that appeals to human visitors who will link to you, while the search engines index your site for the ultimate SEO strategy!

Getting those inbound links to your site from other websites is not that hard. Local Chambers of Commerce, trade associations, schools or other professional organizations will often link to your website as a benefit of membership. Another great way to gain inbound links is to sponsor events at local charities that the press will publish online with links to your site.

Writing articles about your business or profession and submitting them to as many article directories as possible is another way to acquire links and increase your rankings. Make sure to write about your area of expertise! Check out sites like EzineArticles.com and submit up to ten articles for free!

Sharing useful information through a blog is one of the easiest ways to help draw links. If readers find your site useful and informative, they are likely to share your information. Bloggers are always looking for inspiration, websites to link to and things to discuss. You should also list your blog with online directories and on social media sites so people can find you.

Comment on other blogs, not just because you think it will help your SEO, but to show your authority within your niche market. If your comments add value to the discussion, they can drive direct traffic to your website which could lead to natural links for you. Make sure your URL is included in your signature, but please, don’t be a comment spammer or you’ll get banned quicker than you can say “link” if you do this!

We don’t recommend purchasing text links for SEO purposes. Google actually frowns upon paying for links and will penalize those they catch! It goes against their webmaster guidelines and could harm or have a negative effect on your SEO efforts. Choose carefully and play by the rules, because you don’t want links from just any website.

Sharing industry related information on social media sites will also draw links by bringing readers to blogs and websites naturally. Sites like Facebook, YouTube, Twitter and LinkedIn can help build your online brand and increase your site traffic very economically and organically. If you Google a company such as ours “Charene Creative”, you will find that more than half of the links are influenced by social media sites like LinkedIn, Twitter and our blog. Google us and see for yourself!

There are no shortcuts to finding good quality incoming links to your website. Don’t get caught up in link schemes or web spammers. Take your time and focus your attention on building naturally acquired organic links because they show that actual people are interest in what you have to say!

Danger, Will Robinson, Danger! Never fear, the world wide web is here.

The year was 1965 and I was four years old. The TV series, “Lost in Space”, captured my imagination and I dreamed of how cool it would be to live in space and own my very own robot! I thought it was possible and I bet if you watched the show, you did too.

Little did I know or never could imagine, the robots I would work with are web robots. Web crawlers, web robots, or spiders today are used by many companies to collect, catalog, index, and return information about your website. Search engines (like Google, Yahoo etc.) are the most well known users of spiders and they will visit a well established site several times a day to check for updates and index your pages.

Once you understand the basics about how these data collection companies find and explore your website, you can optimize your pages for the best SEO or search engine optimization results. Basically, these spiders grab information like page titles, page content and meta tags which are included in the search engine’s index or database.

To optimize your website, create a HTML-based site that your human users will want to view and is SEO friendly with quality word content for the robots to search, examine and index. Spiders still look or search mostly for content and words to add to their databases, and rank your site.

Leave the Flash stuff for the movie websites where it is expected and appreciated. Very heavy Flash or totally image based websites are virtually worthless in the sense of optimization. Plus, consumers are browsing the web with mobile phones over wireless connections and become easily frustrated with slow loading, flash websites.

Think about how you find information on the internet while you create and critique the copy on your own site. Incorporate those words in your content, but don’t create text just for the sake of search engine optimization that your human reader won’t understand. You must find just the right balance that will attract the search engine spiders AND create loyal customers who will visit you often.

Continue to work on your web content modifying and adjusting pages over time. Check your web analytic report weekly to make sure people are responding well to your site. Adjust your content and layout accordingly, which can help boost your conversion rates over time. Pardon the pun, but you know Robot would say, “Affirmative!”

Next week we will discuss links, which point to your website, and how they are one of the most powerful ways of climbing Search Engine result pages!

Can I take your picture?

Can I take your picture?Your company just had a major promotional event and you took lots of pictures. Photography is your passion and you made sure to capture everything – customers enjoying themselves, buying your product, kids playing on the sidelines, the food vendor, and salespeople in the background. Later, you think how great it would be to include a few of the photos in one of your advertisements.

It does not matter if you are taking pictures at your kids concert or a community event, if you are using someone’s image to promote a product, you MUST have them sign a model release. Taking pictures of people in public places is legal, but using those photos commercially, in any form of advertising, is a different story.

It is not legally permissible to make a profit off of anyone’s image without their consent. If a photo suggests someone subscribes to a particular idea, product or service, get their permission. Always ask permission before you take their picture and try to give them a model release form in advance so they have plenty of time to read and understand the terms.

By signing the form, they agree that your company takes ownership of the images and has the right to publish them. Be prepared if they ask to be compensated for their time and decide if you are willing to pay them for their photo or possibly arrange a trade.

Securing a signed model release protects your company from any future legal issues claiming you used an individuals image without their permission. You don’t need to have the release written by a lawyer and it can be as short as a paragraph simply stating a photographer or company has the right to use the images of the signed individual. Make sure to have your model sign and date the contract.

It is vital that you save these signed contracts so that no one can come back later and accuse you of using their image without permission!

If you’re not already using Google Analytics, then you should read this article!

Using the data Google Analytics provides can help you find out where your websites visitors come from, what pages they visit, how long they stay, what they buy, what makes them give up, and where they go. Invaluable data that is so critical, it could make or break the success of your online marketing campaign.

The service is free and it requires that you add a block of code to each of your web pages on your website that you want to track. Once you create your account with Google Analytics, you will create what’s called a new profile. Fill out the form with your web address and it will give you about 10 lines of code that need to be placed just before the closing </head> tag in your html web pages. Your web designer or webmaster can easily set this up for you.

Google Analytics can track visitors from most referring sources, including search engines, display advertising, pay-per-click networks, social media sites, email marketing and links from digital PDF documents. When integrated with AdWords, users can optimize online campaigns by tracking landing page quality and conversions.

The service may take up to 24 hours to begin gathering data for your site after the block of code has been placed on your web pages. The stats gathered from Google Analytics will help you learn how to increase the performance of your website, while gaining valuable insights into your customers and your marketing efforts.

Are you using Google Analytics to improve your website? If not, why? What is the most interesting information you’ve learned about your audience from the data you’ve collected through Google Analytics?

Is your logo hard to read?

There is no shame in being 49, is there? After all, I’ve got gray hair and have no intention of dying it! The worst part for me was putting off getting my first set of bifocals. Not sure why I waited so long?

I got the progressive kind with no lines and I love them. The best part is being able to see all that small type on business cards! I don’t understand what motivates some designers to make images and type so small and unreadable.

It is also very annoying when a web designer does not take into consideration different browsers when creating websites. My iMac’s widescreen is 24″ and everything looks terrific on it. When I create a new website, I always check the format on a small computer screen to see how the design translates and if it is readable. The same can be said for your corporate logo.

Your company’s custom logo should be easily read in 20-foot letters on top of a billboard and still look just as good one fourth of an inch tall on your business card. When you think about all the places your logo will appear, its design and scaleability are very important. Your logo is the first element in constructing your corporate identity, image and brand.

A good scalable design is crucial to the success of your brand identity. In order to be recognizable and excite your audience it must be readable, visually pleasing and unique. A logo that is easy to read will be easier for customers to remember.

Your logo must also look just as good in full-color as it does in black and white. Do not use photography in your logo. Photos do not reproduce well when scaled and can cause confusion for your brand.

The purpose of a logo is to create an unforgettable, lasting impression in the mind of your prospective customer. A professionally designed logo must look exactly the same on all corporate elements, online and on traditional media.

Ever Wasted Your Time or Money on Throwaways?

Have you ever come home from a trade show or other type of symposium or training session with a gift bag that seemed full of junk? I know I have and often times a majority of the contents of my bag will go right in the trash.

As a business owner of a marketing and advertising agency, it is difficult for me to see promotional materials go to waste! It bothers me, throwing these things away, knowing that someone spent a lot of money and effort to get them printed in time for their special event.

A targeted giveaway or campaign can be a very successful marketing tool, especially to small businesses in a tight economy. A successful promotion will pay for itself if chosen carefully and given out at the appropriate time and place. Don’t waste your time or money on any giveaway that doesn’t reinforce or integrate your marketing message or worse yet, doesn’t speak to your target audience.

If you want your promotional products or print marketing literature to do their job well as a handout or insert, make sure that you choose something that will be used or referred to over and over again. Choose something that someone will want to keep after the event and will recognize as yours, reinforcing your company brand.

A good indication that you’ve chosen a great item is if someone contacts you weeks, months or even a year after an event because of your promotional product. It is an item that has value to your target customer and so they kept it!

Share with us your most successful giveaway or corporate promotional item. Or, tell us about a giveaway that flopped and failed miserably.

Would You Stash All Your Savings Under a Mattress?

Some cash on hand is a good idea, but stashing it under a mattress is probably not a wise decision. Most of us understand that to be a smart investor we should diversify our financial investments and look for ways to increase our ROI. So, why do so many small businesses think it is okay to invest in only one form of advertising?

I am always perplexed when I see a business choose just one or two marketing or advertising methods and focus on them exclusively. It can be dangerous if you take it too far because you leave yourself and your business open to stagnation or, even worse, loss of income.

In today’s world, most consumers will require a combination of different media so that they will see you over and over again and remember you. Choosing a variety of marketing platforms (online and offline), that are an ideal combination for your target audience, is critical.

Choosing the right mix of media requires that you genuinely understand your customers and prospects. You must understanding their needs, and where they are most receptive to communicated messages. In today’s social media environment, you also need to understanding how to encourage mutually beneficial, ongoing conversations with your customer.

All businesses should be looking for an integrated marketing approach to their advertising so that their business’ survival does not rely on just one marketing tactic to keep them afloat. Do you agree? Do you think it’s possible to have a fail-proof marketing plan? Are you willing to accept that your current plan may not be working?

Part Two: Domain Names and Bullies

Last week we began our two part series on domain names, their importance in your corporate branding and compared it to choosing your firstborn child’s name. After all, naming a child should not be taken lightly because it carries a level of responsibility that can affect them for a lifetime. Let’s face it, kids can be mean. They know exactly where each others’ weak spots are.

Your domain name can be a weak spot of your corporate brand strategy and actually provoke an unfavorable response from your target audience. Consider what your domain name sounds like, how it can be misread or misinterpreted to cause an unfavorable reaction.

Your domain name should not be a sub domain which is what many of the free or inexpensive host providers offer. This type of domain will be longer, harder to spell or recognize and if you ever decide to terminate your hosting with that company, you would have to change your URL. As an example, a sub domain would look something like this: www.freehosting.com/yourname.html while a unique domain name would be www.yourname.com.

Once you have decided on a few names, you’ll need to research what is available. You can do this through any host provider. For example, using a site such as hostmonster.com will allow you to type in the domain name of your choice and they will immediately tell you if that domain name is available. Many host providers will register the domain name for you whan you set up your hosting account.

As we have discussed in previous articles, avoid registering your domain name with your web designer and be especially cautious of some host providers. Many times they will register your domain name in their name which means they are the legal owner of the domain. This could complicate a domain transfer or renewal, should they ever go out of business or you ever decide to change your web designer or host provider later down the road.

Keep in mind that domain names are not case sensitive so you can cap certain letters in your name if it may help someone to remember and more easily type without errors. Avoid using hyphens and numbers which make it harder to verbally communicate and even harder to remember and type. Most times people will forget where a hyphen goes or will forget to include it all together. The numeral “0″ is often mistaken for the letter “O” so be very careful on what number and letter combination you choose or someone may misspell or mispronounce your domain name causing loss of sales and maybe even a little teasing.